Question 1

Why book with JC Royalty Xcapes?

Accepted Answer

At JC Royalty Xcapes, we believe every journey should be as unique as you are. By booking with us, you gain access to personalized travel planning tailored to your dreams—whether it’s a romantic escape, a luxurious retreat, or an adventurous getaway. With expert guidance, exclusive perks, and dedicated support from start to finish, we handle all the details so you can focus on making memories. Plus, our insider knowledge and trusted partnerships ensure your trip is seamless, stress-free, and filled with unforgettable moments. Your perfect Xcape awaits—let us help you create it!

Question 2

Do you help with special request?

Accepted Answer

Any special requests, such as dietary restrictions or accommodation preferences, should be communicated to us at the time of booking. We will make every effort to accommodate your needs but cannot guarantee that all requests will be met.

Question 3

What other services do you offer?

Accepted Answer

I help with passport applications and schedule the passport appointments.

See our services here.(https://www.jcroyaltyxcapes.com/book-online)

Question 4

Where do I become a member of The Xcape Circle ?

Accepted Answer

Click the loyalty tab and sign up. Join our vibrant Facebook group to meet fellow travelers, get the latest updates on upcoming trips, events, and exclusive news. It’s the best way to stay in the loop and be part of the JC Royalty Xcapes family!

Question 5

How do I book a trip?

Accepted Answer

Click on the "Book Your Xcape" page and select your travel type.  
Travel Inquiry Page (https://www.jcroyaltyxcapes.com/travel-inquiry)

Question 6

Where do I make payments?

Accepted Answer

You will  get a link with an attached invoice, via email.  Housed in the email an  authorization, (giving me permission)  will be attached to charge your card. The authorized amount will not come out of your account until I manually process it in my system.

Question 7

What payments are accepted?

Accepted Answer

For your convenience, we accept all major credit cards, including Visa, Mastercard, Discover, and American Express. Choose the payment option that works best for you and get ready to embark on your next xcape!

Question 8

Is there a certain amount that has to be paid on my trip?

Accepted Answer

A payment schedule is set up for everyone (unless trip is paid full) once a deposit is made.  You do not have to adhere to the schedule. You can make as much or as little of amount on your trip as you like until the balance is paid off.

Question 9

Can I cancel my trip?

Accepted Answer

We understand that plans can change, which is why we strive to be as flexible as possible. However, due to prepayments and reservations made on your behalf, certain cancellation fees may apply. Specific details of cancellation policies will be outlined in your booking agreement, depending on the nature of your travel package. 
Note: there is a $50 cancellation fee, plus any applicable vendor fees.

Frequently Asked Questions